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The present “IT Business Services Consultants” has developed a website and business system. They require to bring up their pace through demonstrating potential advantages to use functional area information systems, supply chain management, customer relationship management and transaction processing systems. This is needed to be done supporting Great Day Fitness Tracking. The following study evaluates the ways of using the systems and benefits to use all the systems.
Name of system |
Ways to use the systems |
Benefits of using the systems |
Transaction Processing Systems |
It can be used through storing and then retrieving data. TPS can be simply accessed through authorized staffs such that the data in TPS could be retrieved. Here, the data going across TPS should never be eradiate such that there is no confusion of the orders going across that. This is a smart idea to possess hard drive at the back up such that prior data is stored and never permit the slowing down of servers housing TPS (Smith & Wong, 2016) |
It can control multiple transactions at one time. The system permits the business in making the process of selling easily for the clients. Various processing systems of the transaction are there for deploying in making the process of Online purchasing easy for clients wishing to shop and online through the present website. Next, there are untapped markets. It helps in reaching and gaining clients across the world. It allows people throughout the globe in accessing and buying the products and services of the business. Further, with this system one can develop optimal and easy solutions for the shoppers over Internet (Tate, 2018). Here, the system is more effective with outstanding reaction times and easy to use and can be handled easily with every kind of credit cards. Having the online purchasing systems and the customers has been gaining access to service and products and can simply purchase with the comprehensive system that is used already. |
Customer Relationship Management systems |
CRM software can consolidate customer documents and information under one CRM database such that the users can access and manage that more easily. Apart from this, there are some extra features that can also be used for Great Day Fitness Tracking. These involve the recording of different customer interactions through social media, email, phone, dependency of system capabilities and automation of different processes of workflow automation like calendars and alerts and tasks. They also provide managers with the capability of tracking productivity and performance based on data logged under the system (Crawley, Cameron & Selva, 2015) |
It is helpful to make marketing automation. This can automate the repetitive tasks in developing marketing efforts at distinct points over the lifecycle. Next, there is sales force automaton tracking customer interactions and automate specific functions of business of the cycle of sales needed for following the leads. Further, new customers can be attracted and obtained. Besides, there are location-based services and geo-location technology. Few of the CRM systems involves the techniques in developing geographic marketing campaigns on the basis of the physical location of the customers. Further, there is workflow automation with lead management and human resource management benefits (Pearlson & Saunders, 2019). |
Supply Chain Management |
It is a complex and expansive undertaking depending on partners from various suppliers of different manufacturers and more than that. It can be used with change management along with collaboration of risk management in developing communication and alignment between different participants (Cassidy, 2016). Apart from this, it covers the legal, social and environmental concerns besides sustainable procurement-related closely to the corporate social responsibility |
It produces benefits like higher profits, new efficiencies, lesser costs and rise in collaboration. Moreover, it enables in better managing demands, carrying proper quantity of inventory and dealing with disruptions, keeping the expenses least and meeting the need of customers. The benefits can be gained through opting suitable software and strategies in managing the rise in complexity of present-day supply chains. |
Functional area information systems |
It can be used in the efficiency and effectiveness in the areas like human resource management, operations, marketing, finance and accounting |
It is useful to deliver data primarily to managers at the lower and middle level of Great Day Fitness Tracking through various reports (Paré et al. 2015). |
The above study helps in the cooperating and integrating of the software that s directed with information technologies. They are helping to support, the organizational, group, individual and societal goals of Great Day Fitness Tracking. The different systems demonstrated above have been helpful to create, process, filter, collect and distribute information for the website.
Cassidy, A. (2016). A practical guide to information systems strategic planning. Auerbach Publications.
Crawley, E., Cameron, B., & Selva, D. (2015). System architecture: strategy and product development for complex systems. Prentice Hall Press.
Paré, G., Trudel, M. C., Jaana, M., & Kitsiou, S. (2015). Synthesizing information systems knowledge: A typology of literature reviews. Information & Management, 52(2), 183-199.
Pearlson, K. E., & Saunders, C. S. (2019). Managing and using information systems: A strategic approach. John Wiley & Sons.
Smith, L. C., & Wong, M. A. (Eds.). (2016). Reference and Information Services: An Introduction: An Introduction. ABC-CLIO.
Tate, M. A. (2018). Web wisdom: How to evaluate and create information quality on the Web. CRC Press.
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